Ascent Midtown Apartments

This place is BEAUTIFUL!! Had an awesome tour with Andrew today and he did an incredible job showing the building and features. I'm very impressed! Ascent is modern, chic and very sexy. I'm in love with the eye to detail. Stunning floor to ceiling windows, Alexa powered appliances and services that make life so easy. We are definitely considering moving here. Enjoy the pictures!!

Stay away! Ascent falls extremely short of anything that can be considered “luxury”. Long post ahead, but I promise this is authentic and genuine. Read subsections below to your liking. “5/5” reviews are false advertising from those who just toured and new tenants. Worth the read if you are at all considering moving into this place. Trying to pay it back, so others do not make my mistake and move here. Also, see pictures attached for validation. Leasing Office: Unless you are on-site good luck getting them to pick up the phone. Do not waste your time with the “call center” and asking them to provide a call back. You are wasting your time. Your best bet is to call the ascent doorman and ask them to directly have you speak with someone in the leasing office. Even then, it took over 4-5 days when I moved out for anyone to speak to me. Understaffed, not a coincidence. During my one year, there were multiple different managers. It is a mess there. They also charged me $155 for cleaning and and $137 for paint after my lease. My apartment was left in excellent condition. Was told those are “standard” fees applied to each resident, but there is no where on the lease that states that. You can understandingly be charged for “above normal wear”, per section 49 under the move-out section of the lease, but the accounts receivable department will not bother to actually care/look into matters (provided my move-in form and several pictures of the condition at move-out- still do not care, it is a joke). Tenants: The building OFTEN smells like marijuana. To some that may not be a problem, but I find it annoying since I do not smoke. The central air system has ducts right by the front door of your unit, and it connects to several other apartments, so if someone is smoking even on another floor, you will be smelling it. Ascent does NOTHING to enforce smoking except sending out their weekly email reminders of their no smoking policy. Folks leave their dogs on balconies that bark incessantly. Also some use the stairwell and garage as a place to let their dogs relieve themselves (pictured for your liking). Others often choose to be lazy and use the common trash chute area as their own receptacles as opposed to just throwing it down the chute. Pool: Not uncommon to have chaperoned or unchaperoned kids running and screaming. Was pretty shocking honestly. The lounge chairs by the pool are really not comfortable, The “cabanas” and communal seating pads are incredibly disgusting with stains and internal filling coming out seams/holes in the cushions themselves. Would not put my own towel on them to sit/lay. Do not mind the COCKROACHES that come during the warm months to the pool deck, particularly at night. Wish I was kidding about that. Elevator: There are 3 elevators (1 of which is the freight elevator). Frequently, there are issues with an elevator being broken, and because the freight elevator is often reserved for moving, there is 1 elevator for the entire building. Weight times can be exhausting. Parking: Do not for a second believe there is real secured parking here. The parking garage door was literally broken for 9-10 out of the 12 months that I was a tenant there, meaning anyone could drive up into the building and park. They say it is monitored, but I assure you it is not. Every day almost there were new cars illegally parked in handicap spots and the space right in front of the door to go from the garage to the elevators to get to your apartment, as well as several other spaces. See pictures for different vehicles as an example. Would love for Ascent to try to refute any of this. Make sure you keep your car locked is all I will say, there are no video cameras to help you. No guest parking, they will have to pay. Look at the post above this from Michelle Y. I promise this is the norm here. Ascent's response to my post is comical. Like Michelle, I've lived in several apartment buildings in Chicago and San Francisco, and have never been charged like that at move-out or have had such a poor experience. STAY AWAY, youve been warned.

I had the pleasure of working with Leasing Professional Katie. She is very professional and answered a wide array of very particular questions I had about the community and unit specific questions. She went out of her way to get answers I needed in order for me to make a sound decision and possibly call this place home. She is very knowledgable about the product she is selling and goes above and beyond for her client which is unfortunately rare in property management specifically leasing agents. She get’s a 5 star for my experience with her. Pros: the penthouse units are beautiful, 12 ft ceilings, modern kitchen aide appliances, built in range/microwave, automatic roller shades controlled by a button on the wall, floor to ceiling windows, professional and courteous concierge staff, nice clean building with amazing views, great roof top, starbucks coffee machine on penthouse hallway floors from 25-27 Cons: no free parking even for residents, parking starts at $100 per month which is steep. visitor parking is limited and congested because they share parking garages level p3 with the neighboring colony hotel I believe it’s fewer than 15 parking spaces available for guests to pay to park for a 300+ occupied building and if there is no parking available they have to pay to park across the street. Parking is managed by Parkeaz which is Notorious for booting. Visitor parking at this community starts at $3 for 1 hour and goes up to $15 for 12 hours. There are no 24 hour slots so if your guest stays for 1 full day they will pay $30 every 24 hours. Parking across the street is more reasonable at only $10 for a full day of parking. The limited paid parking and the cost to park is the reason I give this property 4 stars. The building is beautiful and very modern and they have great staff managing the building. This one is on the top of the list amongst luxury apartments in midtown.

I just recently accepted a job in Atlanta and spend a few weeks touring properties in the area. I’m moving from Portugal so I had no knowledge of what or where to go. The leasing agent Jacob that showed me around was absolutely amazing. Not only was he knowledgeable of the property but he had really great insight on the surrounding areas. He was very calm and understanding when it came to all my questions and tried his best to answer or get the answer to all of them. He was friendly and bubbly and showed a great passion for his job. He had recommendations for great restaurants and lounges. And even recommended some dog parks in the area for me to take my frenchie “convict” to. Overall he made the whole experience stress free and less overwhelming. I haven’t made my final decision on where to move, but this property is a strong choice because of the interaction I had with with this sweet soul. Thank you Jacob!

Ascent is a gorgeous property with great amenities and will be in walking distance of the new Midtown Union retail area (coffee, bars, food), plus tons of other stuff in Midtown including Nan Thai, Whole Foods, Atlantic Station, etc. I worked with Jordan and she made the entire process really easy on me, plus went above and beyond to address several of my concerns. Jordan is professional, intelligent, and understands how to solve problems creatively rather than just say no or sorry we can’t do that. I have never felt so heard by a property manager in my life, which gives me a lot of confidence about my future with the property. Move-in was smooth and no problems with the unit so far. Will update if any changes. (Also sick sunsets!)

Stay away! Ascent falls extremely short of anything that can be considered “luxury”. Long post ahead, but I promise this is authentic and genuine. Read subsections below to your liking. “5/5” reviews are false advertising from those who just toured and new tenants. Worth the read if you are at all considering moving into this place. Trying to pay it back, so others do not make my mistake and move here. Also, see pictures attached for validation. Leasing Office: Unless you are on-site good luck getting them to pick up the phone. Do not waste your time with the “call center” and asking them to provide a call back. You are wasting your time. Your best bet is to call the ascent doorman and ask them to directly have you speak with someone in the leasing office. Even then, it took over 4-5 days when I moved out for anyone to speak to me. Understaffed, not a coincidence. During my one year, there were multiple different managers. It is a mess there. They also charged me $155 for cleaning and and $137 for paint after my lease. My apartment was left in excellent condition. Was told those are “standard” fees applied to each resident, but there is no where on the lease that states that. You can understandingly be charged for “above normal wear”, per section 49 under the move-out section of the lease, but the accounts receivable department will not bother to actually care/look into matters (provided my move-in form and several pictures of the condition at move-out- still do not care, it is a joke). Tenants: The building OFTEN smells like marijuana. To some that may not be a problem, but I find it annoying since I do not smoke. The central air system has ducts right by the front door of your unit, and it connects to several other apartments, so if someone is smoking even on another floor, you will be smelling it. Ascent does NOTHING to enforce smoking except sending out their weekly email reminders of their no smoking policy. Folks leave their dogs on balconies that bark incessantly. Also some use the stairwell and garage as a place to let their dogs relieve themselves (pictured for your liking). Others often choose to be lazy and use the common trash chute area as their own receptacles as opposed to just throwing it down the chute. Pool: Not uncommon to have chaperoned or unchaperoned kids running and screaming. Was pretty shocking honestly. The lounge chairs by the pool are really not comfortable, The “cabanas” and communal seating pads are incredibly disgusting with stains and internal filling coming out seams/holes in the cushions themselves. Would not put my own towel on them to sit/lay. Do not mind the COCKROACHES that come during the warm months to the pool deck, particularly at night. Wish I was kidding about that. Elevator: There are 3 elevators (1 of which is the freight elevator). Frequently, there are issues with an elevator being broken, and because the freight elevator is often reserved for moving, there is 1 elevator for the entire building. Weight times can be exhausting. Parking: Do not for a second believe there is real secured parking here. The parking garage door was literally broken for 9-10 out of the 12 months that I was a tenant there, meaning anyone could drive up into the building and park. They say it is monitored, but I assure you it is not. Every day almost there were new cars illegally parked in handicap spots and the space right in front of the door to go from the garage to the elevators to get to your apartment, as well as several other spaces. See pictures for different vehicles as an example. Would love for Ascent to try to refute any of this. Make sure you keep your car locked is all I will say, there are no video cameras to help you. No guest parking, they will have to pay. Look at the post above this from Michelle Y. I promise this is the norm here. Ascent's response to my post is comical. Like Michelle, I've lived in several apartment buildings in Chicago and San Francisco, and have never been charged like that at move-out or have had such a poor experience. STAY AWAY, youve been warned.

This place is BEAUTIFUL!! Had an awesome tour with Andrew today and he did an incredible job showing the building and features. I'm very impressed! Ascent is modern, chic and very sexy. I'm in love with the eye to detail. Stunning floor to ceiling windows, Alexa powered appliances and services that make life so easy. We are definitely considering moving here. Enjoy the pictures!!